Connect Telegram
Your Telegram bot is connected to a Fufa inbox. Customers who message the bot appear in the inbox, and replies from you or your AI agent are sent as the bot.
Before you start
Section titled “Before you start”- You need the Owner or Admin role in the workspace.
- A Telegram account, on your phone or on the web.
Create a bot
Section titled “Create a bot”- In Telegram, open @BotFather. Fufa’s connect dialog also has an Open BotFather button.
- Send
/newbot. - Choose a display name, then a username that ends in
bot, for exampleyourstore_bot. - BotFather replies with the bot’s token, which looks like
123456789:AAH…. Copy it.
Anyone with the token controls the bot, so keep it private.
Connect it to Fufa
Section titled “Connect it to Fufa”- Go to Settings → Inboxes and open an inbox.
- Under Channels, select Add channel, then Telegram.
- Paste the token under Paste the bot token and select Connect bot.
- Fufa shows the bot’s chat link and a QR code. Select Open in Telegram, or scan the code with your phone, and send your bot a message. It shows up in this inbox.
Set up the bot’s profile
Section titled “Set up the bot’s profile”Customers see the bot’s photo, a short bio, and the text shown before they tap Start. Change these by messaging @BotFather. The Bot profile section on the channel page links to it.
Share the bot’s Chat link, t.me/ followed by its username, on your website, in your Instagram bio, or in order emails.
Check it works
Section titled “Check it works”The Connection card on the channel page shows Valid when Fufa can send and receive messages as the bot. Send the bot a message from another Telegram account, and it appears in the inbox.
Common questions
Section titled “Common questions”The connection shows Revoked. What happened?
Section titled “The connection shows Revoked. What happened?”Telegram stopped accepting the saved token, usually because it was revoked in BotFather. Get the current token from BotFather, then select Update token on the channel page and paste it.
Can I use an existing bot?
Section titled “Can I use an existing bot?”Yes. Paste that bot’s token instead of creating a new one. If something else uses the same bot, such as another tool, disconnect it there first, because Telegram delivers a bot’s messages to one place.
Can an AI agent answer on Telegram?
Section titled “Can an AI agent answer on Telegram?”Yes. Open the agent’s Deploy page and turn on Telegram under Where Fufa replies. See Create an agent.